<section>

<h2>Cancellation and Refund Policy</h2>

<p>

We value your satisfaction and strive to provide a transparent cancellation and refund experience for all payments processed via Razorpay.

</p>

<h3>Order Cancellation</h3>

<ul>

<li>

Orders can be cancelled before they are processed or shipped. To request a cancellation, please contact our support team as soon as possible.

</li>

<li>

If your payment was made using Razorpay, and the order is cancelled before fulfillment, a full refund will be initiated to your original payment method.

</li>

<li>

For subscription services, you may cancel your subscription immediately or at the end of the current billing cycle. Please contact support for assistance.

</li>

</ul>

<h3>Refund Policy</h3>

<ul>

<li>

Refunds are processed to the original payment method used during the transaction (e.g., credit card, debit card, UPI, etc.).

</li>

<li>

Once a refund is initiated, it typically takes 5-7 business days for the amount to reflect in your account, depending on your bank’s processing time.

</li>

<li>

Razorpay does not charge any processing fee for refunds. However, transaction fees and GST charged at the time of payment capture are non-refundable.

</li>

<li>

In case of failed or unsuccessful transactions, the amount will be automatically refunded to your source account.

</li>

<li>

For partial refunds or in cases of disputes, please contact our support team with your transaction details.

</li>

</ul>

<h3>How to Request a Refund</h3>

<ol>

<li>

Email us at <a href="mailto:support@yourdomain.com">support@yourdomain.com</a> with your order details and reason for refund.

</li>

<li>

Our team will review your request and notify you regarding approval or rejection of the refund.

</li>

<li>

Once approved, the refund will be processed and you will receive a confirmation email.

</li>

</ol>

<p>

For more details, please review our <a href="https://razorpay.com/docs/payments/refunds/">Razorpay Refund Policy</a> or contact our support team.

</p>

<p>

<strong>Note:</strong> All refund and cancellation requests must comply with our terms of service and are subject to review.

</p>

</section>